Upgrading Rational DOORS Web Access results in "ssl_error_rx_record_too_long" error

Technote (troubleshooting)


Problem(Abstract)

After upgrading to IBM Rational DOORS Web Access version 1.4.0.4, you get an error message: SSL received a record that exceeded the maximum permissible length - (ssl_error_rx_record_too_long).

Symptom

You will discover that the security connection under HTTPS is no longer working.

A connection under http (non-secure) is possible.

SSL was working on a previous version of Rational DOORS Web Access.

Cause

The problem is because the embedded Apache Tomcat Server changed from version 5 to version 6 in Rational DOORS Web Access version 1.4.0.4.


In Apache Tomcat Server version 5 the SSL feature is automatically enabled. In version 6 it is not.


Resolving the problem

See http://tomcat.apache.org/ documentation "Migrating from 5.5.x to 6.0.x" for SSLEnabled attribute on Connector.

The SSLEnabled flag has to be set to true in the server.XML file.

The file is located in DWAHOME/1.4.0.4/server/conf/

Cross reference information
Segment Product Component Platform Version Edition
Rational DOORS

Rate this page:

(0 users)Average rating

Add comments

Document information


More support for:

Rational DOORS
Installation

Software version:

1.4.0.4, 1.4.0.5

Operating system(s):

Linux, Solaris, Windows

Reference #:

1504480

Modified date:

2012-03-23

Translate my page

Machine Translation

Content navigation