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Flood of Logrec entries for HSAPHMNX & HSAPHSPI

Troubleshooting


Problem

Noticed many PIDS/565513701 RIDS/HSAPHSPI RIDS/HSAPHSPI#L logrec messages being issued when IBM Tivoli System Automation for z/OS was initializing after IPL.

Symptom

Noticed a flood of logrec messages containing the following information:

PIDS/565513701 RIDS/HSAPHSPI RIDS/HSAPHSPI#L

Cause

The messages were warning of the inability to communicate with the SE.

Diagnosing The Problem

In general, logrec records are written by the HSAPH* modules if any internal service call fails. Mostly this goes along with BCPii session problems which may be documented as AOFA* reports in the netlog forwarded from either GDPS HMC Monitor (GEO25* msgs) or SA's monitor (AOFA0099 reports).

If CPC netid.nau names are changed in a HW-LAN environment, our theory is that active BCPii session routing by the HMC could be affected. Therefore, before performing any dynamic CPC netid.nau change, you should use the GDPS SUSPEND function to terminate all BCPii sessions to the related SE, before performing the change. Needless to say the SA PDB processor policy entries must also reflect this change.

Resolving The Problem

The problem was resolved by rebooting the SE

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Document Information

Modified date:
08 August 2018

UID

swg21504310