Exporting work items to CSV fails with Internal Values selected

Technote (troubleshooting)


Problem(Abstract)

Attempts to export work items to CSV when using 'Internal Values' fail with IBM Rational Team Concert (RTC).

Symptom

Exporting work items with customization to CSV fails.


Cause

The CSV configuration was selected to use "Internal Value" instead of the "Label". This has been identified in Defect jazz.net work item 101719 and has been resolved in 3.0.

Resolving the problem

Upgrade to 3.0 to resolve this behaviour.

WORKAROUND:
Instead of selecting the "Internal Value" ensure that the "Label" is selected for export.


Leverage the Jazz Community

Jazz and Rational Team Concert have an active community that can provide you with additional resources. Browse and contribute to the User forums, contribute to the Team Blog and review the Team wiki.
Refer to technote 1319600 for details and links.


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Document information


More support for:

Rational Team Concert
Work Items

Software version:

2.0, 2.0.0.1, 2.0.0.2

Operating system(s):

Linux, Windows

Reference #:

1502399

Modified date:

2012-11-22

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