IBM Support

Important Notice when Upgrading to SA IOM V2.1.1

Troubleshooting


Problem

All configuration and self/user written scripts will no longer be available after upgrading to System Automation for Integrated Operations Management (SA IOM) V2.1.1

Symptom

All configuration and self written scripts will no longer be available

Cause

Code error

Resolving The Problem


Abstract

IMPORTANT notice - When upgrading to System Automation for Integrated Operations Management V2.1.1 - TAKE BACKUPS FIRST

Content

Please read the following information carefully and take the appropriate action.

The update of SA IOM 2.1 with the refreshpack 2.1.1.0 RP1, will delete all additional user data from the

directories: <install_dir>\"IBM\SA IOM\config" and <install_dir>\"IBM\SA IOM\scripts".

This means that ALL configuration data and ALL self written scripts will be no longer available after the update without taking the action below.

To save the data a manual backup and restore is necessary.

Perform the following two steps to circumvent this problem:

1. Before updating with refreshpack 2.1.1, 0 RP1, backup the content of directories:

<install_dir>\"IBM\SA IOM\config"

and

<install_dir>\"IBM\SA IOM\scripts" to a save place.

2. After update the product with the refreshpack 2.1.1.0 RP1, restore the content of both directories back to its original place.

APAR IV01574 has been opened to correct this problem in the next SA IOM 2.1.1 FixPack.

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Document Information

Modified date:
08 August 2018

UID

swg21502294