RAA is not using floating licenses from remote Rational License Key Server

Technote (troubleshooting)


Problem(Abstract)

IBM Rational Asset Analyzer (RAA) has been installed on one machine, and the Rational License Key Server (RLKS) has been installed on a separate machine to serve floating or named-user floating licenses. However, the RAA user interface indicates that it is using a trial license, or indicates that the license is disabled.

Symptom

The RAA user interface shows that a trial license is in use, or that the license is disabled, when licenses have been imported onto a remote RLKS machine.

In RAA's RaaRestWar.0.0.log file, the following message may be displayed:

[2011/06/03 16:59:11:871] WARNING: Wasn't able to check out license for user [raauser1]. License error=[Cannot find license file.

The license files (or license server system network addresses) attempted are

listed below. Use LM_LICENSE_FILE to use a different license file,

or contact your software provider for a license file.

Feature: ibmraa

Filename: C:\flexlm\license.dat

License path: C:\flexlm\license.dat;

FLEXnet Licensing error:-1,359. System Error: 2 "No such file or directory"

For further information, refer to the FLEXnet Licensing documentation,

available at "www.acresso.com".], message=[null]



Cause

The RAA server is unable to find the RLKS server to obtain a license.

Resolving the problem

Set the following System environment variable on the RAA server:

LM_LICENSE_FILE

and give it a value of:

port@host

where 'port' is the port number on the RLKS machine that is used for Rational License requests (default value is 27000) and 'host' is the full host name of the RLKS machine.

Restart the RAA server machine.


Related information

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Document information


More support for:

Rational Asset Analyzer
General Information

Software version:

6.0, 6.0.0.1, 6.0.0.2, 6.0.0.3

Operating system(s):

Windows

Reference #:

1502141

Modified date:

2011-09-16

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