Technote (troubleshooting)
Problem(Abstract)
This technote explains why opening workitem using IBM Rational Team Concert integrated with Rational Software Architect crashes with the error "JVM terminated. Exit code=8096" . It also provides instructions to resolve the issue.
Symptom
Rational Team Concert crashes with the following JVM terminated error message:
JVM terminated. Exit code=8096
Cause
There are many possible factors that could contribute to the crash the JVM exit code=8096 error message.
One of possible causes might be a bug in the Intel Graphic Card driver for Windows XP Service Pack 3
Environment
Rational Team Concert version 3.0 and 3.0.1 integrated with Rational Software Architect
- Intel(R) Q45/Q43 Express Chipset
- Windows XP Service Pack 3
Resolving the problem
Upgrade your graphic card driver to the latest one. If upgrading the driver does not fix the issue, contact Rational support..
| Segment | Product | Component | Platform | Version | Edition |
|---|---|---|---|---|---|
| Software Development | Rational Software Architect | Not Applicable | Windows | 8.0, 8.0.1, 8.0.2, 8.0.3 |
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