How can I obtain the CLI password for my Guardium Appliance.

Technote (FAQ)


Question

How can I obtain the CLI password for my Guardium Appliance.

Answer

For newer machines supplied from 2011 onwards



For older machines :-
    In order to obtain the initial CLI password from the IBM Guardium Technical Support Team :-

    Please give us any of the following information for the appliance along with a brief explanation for needing the CLI password.
      • Serial Number
      • Service Tag *
      • MAC Address *

    With this information IBM Technical Support can give you the initial CLI password for the specific Appliance.

    Take note that if you have changed the initial password and since forgotten it, IBM Technical Support can still help you. In this case they would need to dial in to your system using a supported method for example IBM Assist On-site

    * If you don't know your Service Tag or MAC Address then look at the back of your appliance for the "Serial number" or send all the numbers you find on the back of your Appliance.

Related information

Setting the CLI user expiration period
Default Passwords for Guardium Appliances
CLI Password Reset

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Document information


More support for:

InfoSphere Guardium

Software version:

7.0, 8.0

Operating system(s):

AIX, HP-UX, Linux, Solaris, Windows

Software edition:

All Editions

Reference #:

1501364

Modified date:

2013-10-25

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