How can I obtain the CLI password for my Guardium Appliance.
For newer machines supplied from 2011 onwards
For older machines :-
In order to obtain the initial CLI password from the IBM Guardium Technical Support Team :-
- Serial Number
- Service Tag *
- MAC Address *
Please give us any of the following information for the appliance along with a brief explanation for needing the CLI password.
With this information IBM Technical Support can give you the initial CLI password for the specific Appliance.
Take note that if you have changed the initial password and since forgotten it, IBM Technical Support can still help you. In this case they would need to dial in to your system using a supported method for example IBM Assist On-site
* If you don't know your Service Tag or MAC Address then look at the back of your appliance for the "Serial number" or send all the numbers you find on the back of your Appliance.