Custom sections not displayed in the Overview tab in Eclipse client

Technote (troubleshooting)


Problem(Abstract)

Attempts to view the work item overview tab results in the custom sections not displayed in the Eclipse client of IBM Rational Team Concert.

Symptom

Custom sections display correctly through the Web UI, but not in the Eclipse client.

Cause

When customizing the Overview tab, the default layout is the "Overview Layout". The Overview Layout may not have the custom sections correctly constructed to use the appropriate layout slot.

The technical explanation of the Overview Layout can be found in the following article: Work Item Editor Presentations.


Resolving the problem

In order to correctly display the custom sections with your choice of presentations (or attributes) in the Eclipse client, it is recommended that you follow the instructions below:

  1. Define the "Overview" tab to use the "Custom Attributes Layout":




  2. For each of the custom sections, make sure you choose either the "Left" or "Right" layout slot:



  3. Save your Project Area.

Leverage the Jazz Community

Jazz and Rational Team Concert have an active community that can provide you with additional resources. Browse and contribute to the User forums, contribute to the Team Blog and review the Team wiki.
Refer to technote 1319600 for details and links.


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Document information


More support for:

Rational Team Concert
Work Items

Software version:

3.0

Operating system(s):

Linux, Windows

Reference #:

1501294

Modified date:

2011-05-30

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