Troubleshooting
Problem
Why am I receiving error "Studio: application error! Root element missing" when trying to run FastDoc Capture?
Cause
This error may be an indication that \Datacap\BatchExplorer\BatchProfiles.xml is corrupt
Resolving The Problem
Replace the following file with a working copy of \Datacap\BatchExplorer\BatchProfiles.xml
[{"Product":{"code":"SS7M3R","label":"Datacap FastDoc Capture"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"--","Platform":[{"code":"PF033","label":"Windows"}],"Version":"1.0;1.1;1.2","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]
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Document Information
Modified date:
17 June 2018
UID
swg21500380