When trying to run IBM Datacap FastDoc Capture, I received error, Studio: application error! Root element missing

Technote (troubleshooting)


Problem(Abstract)

Why am I receiving error "Studio: application error! Root element missing" when trying to run FastDoc Capture?

Cause

This error may be an indication that \Datacap\BatchExplorer\BatchProfiles.xml is corrupt

Resolving the problem

Replace the following file with a working copy of \Datacap\BatchExplorer\BatchProfiles.xml

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Document information


More support for:

Datacap FastDoc Capture

Software version:

1.0, 1.1, 1.2

Operating system(s):

Windows

Reference #:

1500380

Modified date:

2011-06-09

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