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When trying to run IBM Datacap FastDoc Capture, I received error, Studio: application error! Root element missing

Technote (troubleshooting)


Problem(Abstract)

Why am I receiving error "Studio: application error! Root element missing" when trying to run FastDoc Capture?

Cause

This error may be an indication that \Datacap\BatchExplorer\BatchProfiles.xml is corrupt

Resolving the problem

Replace the following file with a working copy of \Datacap\BatchExplorer\BatchProfiles.xml

Document information

More support for: Datacap FastDoc Capture

Software version: 1.0, 1.1, 1.2

Operating system(s): Windows

Reference #: 1500380

Modified date: 2011-06-09