Service Statistics workspace incorrect after deletions

Technote (troubleshooting)


Problem(Abstract)

The Good/Marginal/Bad element columns in the Service Statistics workspace will show incorrect counts if elements/profiles are deleted.

Symptom

When monitoring elements are removed or made inactive the element count in the Good/Marginal/Bad columns of the Service Statistics is not reduced which leads to the counts showing higher values than the number of elements currently being monitored.


Cause

Data culling on the Service Statistics table does not reduce the Good/Marginal/Bad columns when monitoring elements are removed.

Resolving the problem

Refer to the Good/Marginal/Bad columns in the Profile Statistics workspace instead

Product Alias/Synonym

ISM
Netcool/ISM
ITCAM for ISM

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Document information


More support for:

Tivoli Composite Application Manager for Transactions
ITCAM TRANSACT ISM 5724S79IS v710

Software version:

7.2

Operating system(s):

AIX, Linux, Solaris, Windows

Reference #:

1499861

Modified date:

2014-04-15

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