Troubleshooting
Problem
Unable to run AddUser.bat successfully to create bulk users.
Symptom
BMXAA68201 - Reading the properties file maximo.properties.
MXServer must be up to run AddUser Wed May 11 14:56:54 EST 2011
system#notboundexception Wed May 11 14:56:54 EST 2011
BMXAA6819I - AddUser completed with errors. Wed May 11 14:56:54 EST 2011
Cause
The cause of this error has to do with the MXServer not running while using this utility - as stated on the error message above - MXServer 'must' be up to run AddUser.bat
Diagnosing The Problem
Simple test to confirm why this error occurred - stop MXServer and run AddUser.bat - the error system#notboundexception shows up on the command line - start up MXServer and run this test and it should finish successfully.
Resolving The Problem
Check and confirm that MXServer is up and running by logging into Maximo - if not - be sure to start it and confirm you are able to login - once confirm - try running this utility again - this should work.
Note: best practice is to run this utility from a command prompt to be sure it finished successfully and/or if it errors out - you will be able to observe what is required to correct the problem.
Another cause of this error has to do with the MXserver being hardcoded prior to Maximo 7.5 - APAR IV00386 addressed this issue.
Reference link to this APAR added below for your review.
Related Information
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Document Information
Modified date:
17 June 2018
UID
swg21499227