Unable to connect to Datapower using network services: WebGUI or ssh
show int mode
Those commands will show if there is any network activity as well as the ethernet link speed.
Once the network is confirmed, the quickest way to recover the web management and ssh services is to delete and recreate them with the default settings using the serial console.
The following commands will reset the RBM's, ACL's, WebGUI and SSH services to the default settings.
Note: If the ssh is working, you may omit any commands with the ssh.
write mem (key step to remove the current settings)
web-mgmt <ip to listen on or 0.0.0.0 for all> <port to use default is 9090>
ssh <ip to listen on or 0.0.0.0 for all> <port to use default is 22>
Once complete, test the service and confirm you can now access the appliance. Then you may work to configure any custom certificates or authentication settings desired.
If this does not resolve the issue Contact DataPower Support
More support for:
IBM DataPower Gateways
Software version: 7.6, 2018.4
Operating system(s): Firmware
Software edition: All Editions
Reference #: 1498634
Modified date: 24 July 2019