Question & Answer
Question
Cause
Answer
show int
show int mode
show route
The commands will show if there is any network activity as well as the ethernet link speed.
Once the network is confirmed, the quickest way to recover the web management and ssh services is to delete and re-create them with the default settings using the serial console.
1. The following commands will reset the RBM's, ACL's, WebGUI and SSH services to the default settings:
If the ssh is working, you may omit any commands with the ssh.
config
web-mgmt
no ssl
exit
write mem
y
no web-mgmt
no ssh
rbm
reset
exit
acl web-mgmt
reset
exit
acl ssh
reset
exit
write mem (key step to remove the current settings)
y
web-mgmt <ip to listen on or 0.0.0.0 for all> <port to use default is 9090>
ssh <ip to listen on or 0.0.0.0 for all> <port to use default is 22>
write mem
y
2. Now that the RBM's, ACL's, WebGUI and SSH services have been reset, the WebGUI and SSH services can be reconfigured:
web-mgmt <ip to listen on or 0.0.0.0 for all> <port to use default is 9090>
ssh <ip to listen on or 0.0.0.0 for all> <port to use default is 22>
write mem
y
After completing the steps, test the service and confirm if you can access the DataPower Gateway. Once you have access, you can work on configuring any custom certificates or authentication settings.
If this is a virtual appliance you would need to deploy a new instance and use a previous secure-backup (or previous export) to restore the configuration.
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Document Information
Modified date:
09 December 2022
UID
swg21498634