Troubleshooting
Problem
SA IOM Server crashes with Message: Faulting application rpserver.exe. version 2.1.0.328, faulting module msvcr90.dll, version 9.0.30411.0, fault address 0x00052fc5.
Symptom
The Event Viewer showed the following error occurred:
Message: Faulting application rpserver.exe. version 2.1.0.328, faulting module msvcr90.dll, version 9.0.30411.0, fault address 0x00052fc5.
Data: Application Failure rpserver.exe 2.1.0.328 in msvcr90.dll 9.0.30411.0 at offset 00052fc5
Cause
There was a registry problem
Resolving The Problem
The issue was resolved by running the SA IOM Vcredist_x86.exe tool with the repair function
[{"Product":{"code":"SS6V4G","label":"Tivoli System Automation for Integrated Operations Management"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"--","Platform":[{"code":"PF033","label":"Windows"}],"Version":"2.1","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]
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Document Information
Modified date:
08 August 2018
UID
swg21498574