Technote (troubleshooting)
Problem(Abstract)
Using HTTP server directives to help reduce the impact of a slow network on the Web Access for Information Management for z/OS client.
Symptom
Web Access for Information Management for z/OS (WAI) server hangs
Resolving the problem
To help reduce the impact of a slow network on a Web Access for Information Management client, tune the following HTTP Server directives:
a) MaxActiveThreads - double the current setting
b) InputTimeout - reduce your setting so that clients do not hold on to the connection for too long
c) PersistTimeout - reduce this value so that any persistent connections are not held open for so long
The reason no numbers are given is because each environment differs, so you will have to adjust these values accordingly.
The above mentioned directives, as well as the complete list of directives are documented in the 'Appendix C. Configuration directives' topic in the 'HTTP Server Planning, Installing, and Using' guide SC31-8690
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