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Technote (troubleshooting)


Problem(Abstract)

Using HTTP server directives to help reduce the impact of a slow network on the Web Access for Information Management for z/OS client.

Symptom

Web Access for Information Management for z/OS (WAI) server hangs


Resolving the problem

To help reduce the impact of a slow network on a WAI client, tune the following HTTP Server directives:

a) MaxActiveThreads - double the current setting to allow more active threads
b) InputTimeout - reduce your setting so that clients do not hold on to the connection for too long
c) PersistTimeout - reduce this value so that any persistent connections are not held open for so long

The reason no numbers are given is because each environment differs, so you will have to adjust these values to suite your system.

The above mentioned directives, as well as the complete list of directives are documented in the Appendix B. Configuration directives topic in the 'HTTP Server Planning, Installing, and Using' guide SC31-8690

Document information

More support for: Tivoli Web Access for Information Management

Software version: 1.2

Operating system(s): z/OS

Reference #: 1498347

Modified date: 2016-01-14