IBM has announced that IBM will sell AppPoint's product called AppPoint Oracle RFT Proxy for Rational Functional Tester.
IBM Technical Support for this product may be purchased via IBM Elite Support for AppPoint Oracle RFT Proxy for Rational Functional Tester.
AppPoint's product (AppPoint Oracle RFT Proxy for Rational Functional Tester) is a plug-in for IBM Rational Functional Tester.
For clients who have active support contracts, IBM Rational support will provide a single point of contact for both products. IBM Rational support will team with BSD to provide support for problems you experience. Since the product is provided by AppPoint, any fixes will be provided by AppPoint.
For information about how to purchase this product and how to purchase technical support for AppPoint's product sold via IBM, see the appropriate announce letter for your geography. To find the announce letter, go to www.ibm.com and enter the announce letter number in the search box.
IBM Announce Letters announced June 9, 2009
|Europe, Middle East, Africa||ZP09-0229|
For general information about IBM Elite Support, it is part of IBM Selected Support Offerings. Refer to the IBM Software Support Handbook - Support Portfolio - IBM Selected Support Offerings