Unable to prevent iNotes users from using a server group that has been restricted via reader field

Technote (troubleshooting)


A group in the Domino Directory is restricted and hidden from some users. Although the user cannot see the group in the Directory, there is nothing to prevent the iNotes user from using the restricted group.

In the IBM Lotus Notes Client, when unauthorized user tries to use a restricted group, the user gets an error delivery report with following message:

Delivery Failure Report
Your message: TEST
was not delivered to: group
because: Not authorized to send mail to this user or group

In IBM Lotus iNotes®, when an unauthorized user tries to use a the same restricted group, the user gets the following message after selecting the option to "user name anyway":

The email is delivered to the members of the restricted group.

Diagnosing the problem

Using the following steps and documentation, hide a specific group in the Domino directory.

  1. From the Groups view, highlight the specific group that should be hidden.
  2. Right-click and select Document Properties.
  3. On the Security (key) tab, uncheck "All readers and above."
  4. Place a check mark next to any users who should see the Group document. Users not selected will be unable to see that particular group in the Groups view.

Multimedia: How to hide groups in the Domino Directory

Resolving the problem

This issue is now fixed in IBM Lotus Domino 8.5.3.

Fix details: SPR# MMQS8GARGW

Refer to the Upgrade Central site for details on upgrading Notes/Domino.

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Document information

More support for:

IBM iNotes

Software version:

8.0, 8.5

Operating system(s):

Linux, Mac OS X, Windows

Software edition:

All Editions

Reference #:


Modified date:


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