Backup fails with "Cannot find the virtual server"

Technote (troubleshooting)


Tivoli Storage manager for SharePoint backup fails with cannot connect message


The agent log reports the following message.

Cannot find the virtual server:http://xxxxxxxxx<⁄font>


This is caused by a site, site collection, or web application being removed from the SharePoint farm, but not from the Tivoli storage manager for SharePoint backup plan.

Resolving the problem

This can be resolved by either removing the site, site collection, or web app from the backup plan in the Backup Builder or create a new plan.

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Document information

More support for:

Tivoli Storage Manager for Microsoft SharePoint

Software version:

All Versions

Operating system(s):


Reference #:


Modified date:


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