Do not forward encrypted journal reports from Lotus Domino to the IBM Content Collector SMTP Connector

Flash (Alert)


Abstract

Unless required fixes are installed, do not forward encrypted journal reports from Lotus Domino to the IBM Content Collector SMTP Connector, because this might lead to data loss of the encrypted content.

Content

If you forward encrypted Lotus Domino journal reports to the IBM Content Collector SMTP Connector for archiving (as described in the information center, see the related link), the body content of the email is damaged, so that it cannot be archived properly. As a result, the encrypted body content is lost.

The reason for this problem is a limitation of the Lotus Domino server when it converts the document from Notes Rich Text format to MIME format (APAR LO58538). Domino preserves the Notes encryption when forwarding messages over NRPC, but it is not currently designed to support this over SMTP. A Domino server hotfix that supports forwarding Notes encrypted messages over SMTP is available on request.

Only use the Content Collector SMTP Connector to archive encrypted Lotus Domino journal reports if all of the following conditions are met:

  • The corresponding Lotus Domino server hotfix is installed on the Lotus Domino mail server.
  • The Lotus Domino mail server is not DB2 enabled.
  • Encryption encapsulation is enabled by setting the variable JournalEncapNotesEncryptedMsgs to 1 in the notes.ini file.
  • The IBM Content Collector version is IBM Content Collector 3.0.0.3 Interim Fix 002 or higher.
In all other cases, do not use the Content Collector SMTP Connector to archive encrypted Lotus Domino journal reports. You can use the Content Collector SMTP Connector to archive non-encrypted Lotus Domino email or email from other source systems, like for example Microsoft Exchange.

Related information

Setting up Lotus Domino to send journal reports
Contacting IBM Software Support

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Document information


More support for:

Content Collector
Content Collector for Email

Software version:

2.2, 3.0

Operating system(s):

Windows 2003 server, Windows 2008 server

Software edition:

All Editions

Reference #:

1496985

Modified date:

2013-05-29

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