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Agent plug-in failed after Runtime server reinstall


Technote (troubleshooting)


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Problem(Abstract)

Customer deleted the runtime server and created a new one but plugin
still fails

Resolving the problem

Looking at logs:

<Message Id="CODWI9958I" Severity="INFO">
<Time Millis="1232554510351"> 2009-01-21 10:15:10.351-06:00</Time>
<Server Format="null"></Server>
<ProductId>COD</ProductId>
<Component>Admin Server</Component>
<LogText><![CDATA[A new server with name adm0stl20_runtime_server has
been successfully created.]]></LogText>
<Source
FileName="com.ibm.it.rome.slm.admin.action.ServersCreateSecondAction"
Method="N/A"/>
<TranslationInfo Type="JAVA" Catalog="informationMessages"
MsgKey="CODWI9958I.txt"><Param><![CDATA[adm0stl20_runtime_server]]></Par
am></TranslationInfo>
<Principal></Principal>
</Message>

<Message Id="CODCS6004E" Severity="ERROR">
<Time Millis="1232554690336"> 2009-01-21 10:18:10.336-06:00</Time>
<Server Format="null"></Server>
<ProductId>COD</ProductId>
<Component>Admin Server</Component>
<LogText><![CDATA[The plug-in of runtime server
adm0stl20_runtime_server failed due to wrong server ID 4.]]></LogText>
<LogAttribs> <Key>Explanation</Key> <Value>The server ID passed by the
runtime server to the administration server does not match the server ID
that the administration server has stored in its database.

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Document information

Tivoli License Compliance Manager


Software version:
2.2, 2.3


Operating system(s):
AIX


Reference #:
1496343


Modified date:
2013-03-15

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