I have installed IBM SPSS Text Analytics for Surveys 4.0 on Windows 7 and it has been licensed. When I launch the application I see this error message: "IBM Text Analytics for Surveys 4.0 process is already running."
There is no other instance of the TAFS software running. I check Task Manager and find no listing of IBM SPSS Text Analytics for Surveys within the Applications tab.
What could be wrong? How can I stop this process so I can run my software?
Resolving the problem
IBM SPSS TAFS requires read/write permission to TAFS directory. The application also requires that you install it as Administrator by not only by logging in with Admin privileges, but by also running the install file or setup.exe with the right-click Run as Admin option on Vista or Windows 7 operating systems.
If you did not install the application this way, you may right click on the IBM Text Analytics For Survey 4.0 shortcut and select Run As Admin to correct the problem. You may also put a check mark in the properties shortcut to run it as Admin every time.