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IBM SPSS Text Analytics for Surveys process is already running on host with Windows operating system

Technote (troubleshooting)


Problem(Abstract)

I have installed and licensed IBM SPSS Text Analytics for Surveys (TAFS) a host machine with a Windows operating system.

When launching TAFS, a message including the following contents presents and the program will not open normally:

IBM Text Analytics for Surveys process is already running.

A review of Task Manager 'Applications' tab finds no instances of the TAFS program running.

Cause

The TAFS program requires the executing user to have modify rights to the TAFS product installation directory. If the executing user does not have modify rights, the 'process is already running' message will present.

Resolving the problem

(1) The 'Run as Administrator' compatibility option is selected by default in the TAFS program launch icon properties. This is not necessary, deselect it.
(2) Edit the user privileges of the TAFS installation direct to provide 'Modify' privileges to the 'Users' (or 'All Users') security group.

Historical Number

93197

Document information

More support for: SPSS Text Analytics for Surveys

Software version: 4.0

Operating system(s): Windows

Reference #: 1489749

Modified date: 17 January 2017