Previously-working network-configured workstation/clients presenting 'Error 75' during check-out of commuter license after operating system and/or internet security update.

WORKSTATION/CLIENT computers were successfully checking out commuter licenses until update of (a) operating system and/or (b) internet security software. WORKSTATION/CLIENT computers that have not been updated do not exhibit the error.

The behavior may be due to changes made to the WORKSTATION/CLIENT operating system that have resulted in insufficient permissions to a folder and files required for proper commuter licensing.

To commute, the end-user must have the right to MODIFY existing files in the WORKSTATION/CLIENT:

*** Windows OS ***
Open Command Prompt.
Execute the following command:

echo %allusersprofile%

The response to the command will indicate the 'all users' directory on the WORKSTATION/CLIENT computer. End-users must have modify rights to the sub-directories and and all files located in this directory.

*** Linux OS ***
End users must have modify rights to the following directory and all subdirectories and files including hidden files:

/var/logs/