IBM Support

Internet security software interfering with the proper functioning of the Statistics program.

Technote (troubleshooting)


Problem(Abstract)

Your Statistic program is exhibiting a behavior that may be caused by the intervention of an internet security program (i.e. anti-virus, anti-malware).

Resolving the problem

Configure your internet security program/fire wall to allow access to the following...

spssengine.exe
stats.exe
java.exe
javaw.exe

Add the below URL only if you have SPSS Statistics Subscription installed:

https://spsslicensing.mybluemix.net

Since the method for adding exclusions is different for each internet security software provider, please contact the software provider for details regarding how to 'white-list' files and file types in the vendor's internet security program.

Related information

Need more help? Our Statistics forum is Live!

Historical Number

89297

Document information

More support for: SPSS Statistics

Software version: Not Applicable

Operating system(s): Platform Independent

Reference #: 1487006

Modified date: 27 August 2014


Translate this page: