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Failed to connect to server Local server: Server exception: java.net.SocketTimeoutException: Accept Timed Out

Technote (troubleshooting)


Problem(Abstract)

A user running a local copy of Modeler 13.0.5 receives the following error when attempting to open a stream: Failed to connect to server Local server: Server exception: java.net.SocketTimeoutException: Accept Timed Out


When they Modeler, a red X appears for on the lower left hand corner where the words "Server:local server" usually appear and she cannot open a stream. No modelerserver.exe process is created. Eventually, the following error appears:

We have also tried reinstalling Modeler 13 but to no avail. Modeler 13 is working on other computers - just not on the one used by this particular person. She is able to run Clementine 12 with the local server with no problem.

Resolving the problem

Customer discovered that a router was improperly configured in their network and therefore the user couldn't properly use the default port. Other users were able to run due to the fact it was only certain outputs of the router that were improperly configured, so others were using the same router with no problems.

Related information

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Historical Number

89550

Document information

More support for: SPSS Modeler
Modeler

Software version: 13.0

Operating system(s): Windows

Reference #: 1486706

Modified date: 07 September 2016