Event Builder 5.0 [ES-1323] A server error occurred while counting the number of customers.

Technote (troubleshooting)


Problem(Abstract)

I performed a data cache load which was successful.Created a new event.
When trying to count the customers for that event I get the error message:
[ES-1323] A server error occurred while counting the number of customers.

Event server log shows :
---------------------------------------
2008-11-10 07:10:14 INFO [SPSS.ES.INTEGRATOR] Disconnected from server.
2008-11-10 17:39:25 INFO [SPSS.ES] Compute Server disabled
2008-11-10 17:40:06 WARN [SPSS.ES]
NOTE: Extended attribute @score for table CUSTOMERS could not be restored. Invalid link key for table: CUSTOMERS
2008-11-10 17:40:06 WARN [SPSS.ES]
NOTE: Extended attribute #Channel_Suppression for table CUSTOMERS could not be restored. Invalid link key for table: CUSTOMERS

Resolving the problem

Verify link between 'Mining' table and other tables used for building extended attributes.

Historical Number

80770

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Document information


More support for:

SPSS Event Builder

Software version:

5.0

Operating system(s):

Windows

Reference #:

1482604

Modified date:

2011-03-22

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