Error 2072 / 4 after installing the 17.0.2 or 17.0.3 patch

Technote (troubleshooting)


Problem(Abstract)

I upgraded my existing statistics 17 software to version 17.0.2. or 17.0.3. Now, when I launch the program, an error 2072, specific symptom 4 is generated, why is this happening.

Resolving the problem

As a workaround run licenseactivator via command prompt to re-license Statistics 17.

Click on Start->Programs->Accessories->Command Prompt (if on Vista right click on command prompt and select run as administrator). Type the following to access your PASW Statistics directory. For example:

cd \Program Files\SPSSInc\PASW Statistics17

then type licenseactivator <yourauthcode>

replacing the <yourauthcode> with the actual authorization code you received.

Historical Number

83087

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Document information


More support for:

SPSS Statistics

Software version:

Not Applicable

Operating system(s):

Windows

Reference #:

1480599

Modified date:

2010-11-08

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