Please run this utility from your products installation folder. (echoid.dat)

Technote (troubleshooting)


Problem(Abstract)

I have installed SPSS/AMOS on Vista, Windows 7, or Windows 8 and when it asks me to get a license now, I get an error message that says "please run this utility from your product's installation folder.(echoid.dat)" and the license authorization wizard never appears.

What is going on?

Resolving the problem

This problem has been reported to SPSS Development (APAR PM82436).

Please see the workaround below:

This issue is caused by the 'echoid.dat' file is not being installed during the Statistics installation.

1. Download the file echoid.dat and chose to save it to your Desktop. This file is located below step 3. (To download right click on the file and select "save target as" or "save file as"

2. Move the file from your Desktop to the applications installation directory. You can do this by dragging and dropping the file on to the desktop into the SPSS/AMOS directory or by copying and pasting the file from your desktop into the SPSS/AMOS directory. Below is a list of the default directories; or you can also open the directory by right clicking on your programs launch icon and select "open file location".

AMOS Default installation directory:
---------------------------------------------------
C:\Program Files\IBM\SPSS\Amos\<version>

C:\Program Files (x86)\IBM\SPSS\Amos\<version>

Statistics Default installation directory:
---------------------------------------------------
C:\Program Files\IBM\SPSS\Statistics\<version>

C:\Program Files (x86)\IBM\SPSS\Statistics\<version>

3. Find License Authorization Wizard shortcut and right click and choose Run As Admin. The license wizard is found by clicking on start, all programs, and the given programs folder.


Historical Number

74746

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Document information


More support for:

SPSS Amos

Software version:

18.0, 19.0, 20.0, 21.0

Operating system(s):

Windows

Reference #:

1479016

Modified date:

2013-05-03

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