Trying to install .NET framework 1.1 from SPSS installation CD and getting internal error 1935

Technote (troubleshooting)


Problem(Abstract)

I'm trying to install the .NET framework version 1.1 from the SPSS installation CD prior to installing AMOS and I'm getting internal error 1935. Then I tried installing the .NET framework 1.1 directly from Microsoft and first I got Internal Error 2908, followed by 1935.

What can I do?

Resolving the problem

Several entries in the Microsoft support website forums indicate that deleting, moving, or re-naming the file mscoree.dll first will resolve this issue. It's typically located in c:\Windows\system32 -- you may need to Show Hidden Files from the Tools->Folder Options->View tab in order to see it. When found, re-name it to mscoree.old and re-try the installation of .NET, which should now install without error and will simply add a new version of the file.

Historical Number

72132

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Document information


More support for:

SPSS Amos

Software version:

Not Applicable

Operating system(s):

Platform Independent

Reference #:

1477971

Modified date:

2013-05-09

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