IBM Support

When I launch Text Analysis for Surveys I receive the following two errors: License Error: {13} Expired Temporary License -- Sub Code: {37} Duration of trial license UNKNOWN is exhausted.

Troubleshooting


Problem

When I launch Text Analysis for Surveys I receive the following two errors: License Error: {13} Expired Temporary License -- Sub Code: {37} Duration of trial license UNKNOWN is exhausted.

Resolving The Problem

Your temporary license has expired. Please license your software using your permanent license

[{"Product":{"code":"SS6A7K","label":"IBM SPSS Text Analytics for Surveys"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Not Applicable","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"2.1","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}}]

Historical Number

82513

Document Information

Modified date:
16 June 2018

UID

swg21477787