Installation Manager cannot connect to Passport Advantage to download software

Technote (troubleshooting)


Problem(Abstract)

Attempts to download IBM Rational Developer for System i or Rational Developer for Power Systems Software or licenses directly from IBM Installation Manager result in the error "IBM Passport Advantage does not contain active entitlements for IBM Installation Manager enabled offerings."

Symptom

Steps to reproduce:

  1. Start Installation Manager
  2. Select File > Preferences and select Passport Advantage
  3. Check mark Connect to Passport Advantage.

The full error message is as follows:
Passport Advantage

IBM Passport Advantage does not contain active entitlements for IBM Installation Manager enabled offerings.

Check "Connect to Passport Advantage" after you have an active entitlement for an enabled offering with IBM Passport Advantage.

image

Cause

IBM Installation Manager cannot download Rational Developer for System i or Rational Developer for Power Systems Software product files from the Passport Advantage site.

Resolving the problem

WORKAROUND:

You first must download the compressed product files which can be found at Evaluate: IBM Rational Developer for Power Systems Software, along with the license information from the Passport Advantage site, and then install the product using the IBM Installation Manager.


Cross reference information
Segment Product Component Platform Version Edition
Software Development Rational Developer for Power Systems Software Installation
Software Development IBM Installation Manager Install

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Document information


More support for:

Rational Developer for Power Systems Software Power Tools for i

Software version:

Version Independent

Operating system(s):

Platform Independent

Reference #:

1474509

Modified date:

2013-08-15

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