Active Energy Manager agent plug-in install fails in Turkish locale

Technote (troubleshooting)


Problem(Abstract)

Installing the Systems Directory Active Energy Manager agent plug-in on systems in the Turkish locale will fail.

Symptom

On systems in the Turkish locale, installing the Systems Director Active Energy Manager agent plug-in using the graphical install tool will result in a pop-up window stating "Installer UI Mode Error -- Installer User Interface Mode Not Supported." An error might also occur using silent mode.


Environment

IBM Tivoli Monitoring for Energy Management: Active Energy Manager Agent version 6.2.1.

Resolving the problem

The installer.properties file is included on the installation media in the AEMPluginInstaller directory, along with the installers.


If using the graphical install tool, modify the installer.properties file:

Change the INSTALLER_UI entry from INSTALLER_UI=Swing to INSTALLER_UI=SWING.

If using silent mode, change to INSTALLER_UI=SILENT.

Retry the installation.


Product Alias/Synonym

AEM Agent

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Document information


More support for:

Tivoli Monitoring for Energy Management
Active Energy Manager Agent

Software version:

6.2.1

Operating system(s):

AIX, Linux, Windows

Reference #:

1474485

Modified date:

2013-02-28

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