Troubleshooting
Problem
Framework Manager freezes (display goes cloudy) then crashes with an error
Symptom
bmtui2 has stopped working
Cause
Possible cause is one of the queries that are involved in the join in FM may have a self reference.
Diagnosing The Problem
To determine if one of the query items is a self reference, test each model query subject by right clicking on it and select test. If the error below shows, then it is possible that there is a self reference in one of the model query subjects:
Error:
BMTActionsHelper.cpp(488): CCLUnknownError:CCL_THROW:
BmtActionsHelper::DoAction
The application has encountered a non-recoverable error and is about to close. Please contact your System Administrator for assistance.
You can also double check this by double clicking the model query subject, and viewing the references.
Ex:
Model query subject named "DATE_TABLE" created with the intention of referencing a Datasource query subject called "DATE"
If you double click it, you may see items listed like "DATE_TABLE.date_key" instead of "DATE.date_key"
Resolving The Problem
Make sure there are no items that are self referencing.
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Document Information
Modified date:
15 June 2018
UID
swg21473099