Job Monitor unable to pause a hung backup job

Technote (troubleshooting)


Job Monitor for Tivoli Storage Manager for Sharepoint is not able to pause a hung backup job.


You will see backup job in Tivoli Storage Manager for SharePoint Job Monitor that is no longer progressing and appears hung.


The hung job ended unexpectedly and prevented DocAve Manager from updating Job Monitor with job status. This is why the pause button in Job Monitor could not stop the job.

Resolving the problem

To resolve this problem, delete the hung job in the Job Monitor:

1) Within the Job Monitor.
2) Highlight the job that is "hung".
3) Press the delete button.

Then rerun the backup

Product Alias/Synonym


Rate this page:

(0 users)Average rating

Document information

More support for:

Tivoli Storage Manager for Microsoft SharePoint

Software version:

All Versions

Operating system(s):


Reference #:


Modified date:


Translate my page

Machine Translation

Content navigation