Troubleshooting
Problem
In IBM Rational Team Concert 3.0, error CRJAZ1494E might occur when you attempt to upload license keys (e.g. RTC_Contributor_Unlocked.jar).
Symptom
The following error will show:
A problem occurred and the license configuration was not saved (The key with id "com.ibm.team.rtc.contributor" does not allow updating the purchase count.)
ID CRJAZ1494E
Cause
This error is caused by a known defect, 141119, which has been fixed in RTC 3.0 iFix1.
Resolving The Problem
To resolve the problem, you have two options:
Option #1: Upgrade from Rational Team Concert 3.0 to Rational Team Concert 3.0 iFix1.
Option #2: Apply the patch provided in defect 141119:
Follow the instructions in the link below to apply the patch: https://jazz.net/wiki/bin/view/Main/PatchTheServer
Related Information
[{"Product":{"code":"SSUC3U","label":"IBM Engineering Workflow Management"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Licensing","Platform":[{"code":"PF016","label":"Linux"},{"code":"PF033","label":"Windows"}],"Version":"3.0","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
Product Synonym
Rational Team Concert
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Document Information
Modified date:
16 June 2018
UID
swg21470748