Troubleshooting
Problem
If the installation path for Rational Application Developer Code Coverage Extension has a parenthesis character, then the installation fails and a "post-install configure" phase error message displays. The log file contains the message "plugins\org.eclipse.tptp.javaprofiler was unexpected at this time."
Symptom
During installation, an Installation Failed window appears. In the details section, the following error message displays:
Error during "post-install configure" phase
If you view the referenced log file, you see the following message:
- plugins\org.eclipse.tptp.javaprofiler was unexpected at this time.
Cause
There is a parentheses character in the installation path that you entered for Rational Application Developer Code Coverage Extension.
For example, C:\Program Files (x86)\IBM\CCExt
Resolving The Problem
To resolve the problem:
- Delete the installation directory.
- Install Rational Application Developer Code Coverage Extension using a path that does not contain parentheses characters. For example, C:\Program Files\IBM\CCExt
[{"Product":{"code":"SSRTLW","label":"Rational Application Developer for WebSphere Software"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"Code Coverage","Platform":[{"code":"PF033","label":"Windows"}],"Version":"8.0.2","Edition":"All Editions","Line of Business":{"code":"LOB45","label":"Automation"}}]
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Document Information
Modified date:
16 June 2018
UID
swg21470266