CFG-ERR-0101 when starting Cognos for the first time
CFG-ERR-0101 when Cognos Configuration starts the service for the first time.
Environment is Windows 2008 R2
User starting the service is part of the local administrator group but he cannot create the service.
[ ERROR ] CFG-ERR-0101 Unable to register IBM Cognos service.
Execution of the external process returns an error code value of '5'.
Windows 2008 R2 security does not allow by default the administrator privilege.
Windows 2008 R2
Resolving the problem
Right click on Cognos Configuration shortcut and choose "Run as administrator" then start the service.
More support for:
Cognos Business Intelligence
Install and Config
Software version: 10.2, 10.2.1, 10.2.1.1, 10.2.2
Operating system(s): Windows
Reference #: 1468700
Modified date: 18 February 2011