Troubleshooting
Problem
SRVE0255E error is received when attempting to navigate to the Tivoli Dynamic Workload Console (TDWC) URL: [https://my_server:31124]
Symptom
SRVE0255E: A WebGroup/Virtual Host to handle / has not been defined.
SRVE0255E: A WebGroup/Virtual Host to handle my_server:31124 has not been defined.
When checking the port (31124 in the example above), netstat shows the appserver to be "LISTENING":
netstat -a|grep 31124
**************************
AWSUI0766E Test connection to [prod] : failed.
AWSUI0833E The operation could not be completed. There has been a communication failure.
The internal message is: AWSJCO005E WebSphere Application Server has given the following error: A communication failure occurred while attempting to obtain an initial context with the provider URL:
Cause
Incorrect (truncated) URL is being used to make the connection.
Also, if the TDWC is installed on a remote workstation, DNS may not recognize the short host name for the master's workstation.
Resolving The Problem
Use the full, complete URL to login to the TDWC.
Example:
https://my_server.austin.ibm.com:31124/ibm/console/secure/securelogon.doAlso, if the TDWC is installed on a remote workstation, use the fully qualified domain name or IP address for the server in the URL.
Product Synonym
Maestro;TWS;TWA
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Document Information
Modified date:
17 June 2018
UID
swg21460225