Signal 11 error messages for the issCSF process while running tcpdump and making policy changes

Technote (troubleshooting)


Problem(Abstract)

Running tcpdump while changing the Local Tuning Parameters or Security Interfaces policy can result in a signal 11 error on the issCSF process which can cause the security interfaces failing to link.

Symptom

Error messages seen in the /var/log/messages file:

Dec 10 16:54:51 2010 ipsname issCSF[xxxx]: (Proventia) - ERROR Received signal 11                                        
Dec 10 16:54:51 2010 ipsname issCSF[xxxx]: (Proventia) - ERROR Signal code 1


Resolving the problem

IBM Security Systems does not support the running of the tcpdump utility while making changes to the Local Tuning Parameters or Security Interfaces Policy. To recover from the error state, you must stop the tcpdump utility and reapply the policy.



If the above information does not resolve your issue, please contact IBM Security Systems Customer Support.


Cross reference information
Segment Product Component Platform Version Edition
Security Proventia Virtualized Network Security Platform Not Applicable 3.3, 4.1, 4.3, 4.4, 4.5, 4.6
Security Proventia Network Intrusion Prevention System Not Applicable Firmware 1.8, 2.5, 3.3, 4.1, 4.2, 4.3, 4.4, 4.5, 4.6, 4.6.1

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Document information


More support for:

IBM Security Network Intrusion Prevention System

Software version:

1.8, 2.5, 3.3, 4.1, 4.3, 4.4, 4.5, 4.6, 4.6.1, 4.6.2

Operating system(s):

Firmware

Reference #:

1459042

Modified date:

2011-01-04

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