http://404 error after restarting IBM Rational Focal Point

Technote (troubleshooting)


Problem(Abstract)

Rational Focal Point fails to startup after restart

Symptom

Extracts in the log show the error:
"Context Initialization Failed. /fp could not be started due to previous errors"

Cause

This issue has been logged as product defect with APAR# PM37337

This could possibly be due to the usersession table not having been cleared at startup.


Resolving the problem

Following is a possible workaround to resolve this error.
Please note the steps could have a direct impact on un-saved data in the usersession. Use the following steps with caution and only in critical need situations:

  1. Login to database
  2. Execute the query "delete from usersession;"
  3. Start Tomcat

Rational Focal Point should now startup.

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Document information


More support for:

Rational Focal Point
General Information

Software version:

6.4.1.1, 6.4.1.2, 6.4.1.3, 6.5, 6.5.0.1

Operating system(s):

Linux, Solaris, Windows

Reference #:

1456878

Modified date:

2011-05-16

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