IBM Support

Error: Client and Server mismatch, when creating a repository connection from a Rational Team Concert 3.0 Eclipse client

Technote (troubleshooting)


This technote explains how to resolve a Client and Server mismatch error, that can occur when using the IBM Rational Team Concert Eclipse client version 3.0 to create a repository connection.


Attempts to create a repository connection from an Eclipse client version 3.0 to a version 3.0 server result in a "Client and Server mismatch" error when using IBM Rational Team Concert.

The following error dialog will display:


The likely cause of this error is due to the change of the default preference setting of the Network Connections.

In Rational Team Concert 2.0, it is set to use "Direct connection to the Internet" by default:

In Rational Team Concert 3.0, it is set by default to use "Native" as the Active Provider.

Resolving the problem

To resolve the error, please try changing the preference setting of the Network Connections to use "Direct" as the Active Provider.

If the problem still persists, please contact Rational support for further assistance.

Leverage the Jazz Community
Jazz and Rational Team Concert have an active community that can provide you with additional resources. Browse and contribute to the User forums, contribute to the Team Blog and review the Team wiki.
Refer to technote 1319600 for details and links.

Related information

Defect 141323

Document information

More support for: Rational Team Concert

Software version: 3.0

Operating system(s): Linux, Windows

Reference #: 1456812

Modified date: 07 December 2010

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