When trying to import a deployment from a previous version into the current verion, for any application, get the below error message.
Unable to import application 'datastores/datastore_name/applications/application_name' - the application may be corrupted, you should restore it from a database backup.
COM class (RichClientAdmin) is not registered.
CMC SOAP query has failed.
CM-REQ-4159 Content Manager returned an error in the response header. The error "cmAuthenticateFailed CM-CAM-4005 Unable to authenticate. Check your security directory server connection and confirm the credentials entered at login." can be found in the response SOAP header.</Messages><TraceInfo><Trace Text="CMCGenericSoap.cpp(59)
schedule credentials were not entered in the CAC.
Resolving the problem
Update the schedule credentials in the contributor admin console and then try the import again. In the CAC>system settings>schedule credentials.
Rate this page:
Copyright and trademark information
IBM, the IBM logo and ibm.com are trademarks of International Business Machines Corp., registered in many jurisdictions worldwide. Other product and service names might be trademarks of IBM or other companies. A current list of IBM trademarks is available on the Web at "Copyright and trademark information" at www.ibm.com/legal/copytrade.shtml.