Unable to add documents to Document Classes where CBR is enabled on FileNet Content Manager

Technote (troubleshooting)


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Problem(Abstract)

Unable to add documents to specific Document Classes where Content Based Retrieval is enabled.

Symptom

Not able to add documents to a CBR enabled Document Class.

:
Entire error message (from a CE trace shows)

TCSTG FNRCE0210E - ERROR method name: createContentArea principal name: srcfnp8Admin Global Transaction: false User Transaction: false Exception Info: Unknown StorageArea class com.filenet.apiimpl.core.FileStorageAreaImpl. Failed to initialize Content Area with Storage Area Id: {6B0AFB24-61A2-4B17-8B96-F06143D1ED3F}\ncom.filenet.api.exception.EngineRuntimeException: CONTENT_SA_UNKNOWN_CLASS: Unknown StorageArea class com.filenet.apiimpl.core.FileStorageAreaImpl. Failed to initialize Content Area with Storage Area Id: {6B0AFB24-61A2-4B17-8B96-F06143D1ED3F}\n at

Caused by: com.filenet.api.exception.EngineRuntimeException: CONTENT_FCA_FAILED_STAKEFILE_LOAD: Failed loading stakefile /DevFileStores/FS_TestOS1/fn_stakefile.xml.\n at

Focus on this part of the error message: User Transaction: false Exception Info: Unknown StorageArea class com.filenet.apiimpl.core.FileStorageAreaImpl. Failed to initialize Content Area with Storage Area Id:

Cause

Document Class is pointing to a file store that does not exist

Diagnosing the problem

.


Resolving the problem

.Change the storage policy to a storage area that exists .

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Document information


More support for:

FileNet Content Manager
Content Manager

Software version:

4.0.1, 4.5.0, 4.5.1

Operating system(s):

AIX, HP-UX, Linux, Solaris, Windows

Reference #:

1455002

Modified date:

2013-05-14

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