Troubleshooting
Problem
Unable to add documents to specific Document Classes where Content Based Retrieval is enabled.
Symptom
Not able to add documents to a CBR enabled Document Class.
:
Entire error message (from a CE trace shows)
TCSTG FNRCE0210E - ERROR method name: createContentArea principal name: srcfnp8Admin Global Transaction: false User Transaction: false Exception Info: Unknown StorageArea class com.filenet.apiimpl.core.FileStorageAreaImpl. Failed to initialize Content Area with Storage Area Id: {6B0AFB24-61A2-4B17-8B96-F06143D1ED3F}\ncom.filenet.api.exception.EngineRuntimeException: CONTENT_SA_UNKNOWN_CLASS: Unknown StorageArea class com.filenet.apiimpl.core.FileStorageAreaImpl. Failed to initialize Content Area with Storage Area Id: {6B0AFB24-61A2-4B17-8B96-F06143D1ED3F}\n at
Caused by: com.filenet.api.exception.EngineRuntimeException: CONTENT_FCA_FAILED_STAKEFILE_LOAD: Failed loading stakefile /DevFileStores/FS_TestOS1/fn_stakefile.xml.\n at
Focus on this part of the error message: User Transaction: false Exception Info: Unknown StorageArea class com.filenet.apiimpl.core.FileStorageAreaImpl. Failed to initialize Content Area with Storage Area Id:
Cause
Document Class is pointing to a file store that does not exist
Diagnosing The Problem
.
Resolving The Problem
.Change the storage policy to a storage area that exists .
[{"Product":{"code":"SSNVNV","label":"FileNet Content Manager"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"Content Manager","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"4.0.1;4.5.0;4.5.1","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]
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Document Information
Modified date:
17 June 2018
UID
swg21455002