Clearlicense does not list all available licenses in the server

Technote (troubleshooting)


Problem(Abstract)

When you run IBM Rational ClearCase clearlicense, you do not see the correct amount of licenses.

Symptom

The clearlicense command displays how many licenses are available on the license server. No error message generated to claim that a license is invalid. Even after you restart the server and Rational ClearCase, nothing changes.


Cause

The registry does not recognise the update.

Resolving the problem

Upgrade to Rational ClearCase release 7.1.2.

Start the Control Panel either as an administrator or from an admin-mode command prompt, if you cannot add licenses correctly with Rational ClearCase 7.1.2.



WORKAROUND

You have two options.


  1. Add the ClearCase licenses to the following registry key.

    HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Atria\ClearCase\CurrentVersion\LicenseKeys

  2. Disable UAC for Rational ClearCase. to run correctly.

Related information

Known issues with ClearCase and UAC
Known issues … ClearCase support on Windows Vista
Windows UAC support and ClearCase

Rate this page:

(0 users)Average rating

Add comments

Document information


More support for:

Rational ClearCase
Licensing

Software version:

7.1, 7.1.0.1, 7.1.0.2, 7.1.1, 7.1.1.1, 7.1.1.2, 7.1.1.3, 7.1.1.4, 7.1.2, 7.1.2.1

Operating system(s):

AIX, Windows

Reference #:

1450394

Modified date:

2013-02-19

Translate my page

Machine Translation

Content navigation