IBM Support

Unable to launch an eForm Document Policy when Timezone not set to Default in WorkplaceXT Site Preferences

Technote (troubleshooting)


Setting the timezone in IBM ECM P8 WorkplaceXT Site Preferences\General Settings to anything other than the "Default" value will cause an error to occur when you launch an IBM ECM P8 eForm (eForm) Document Policy.


Error Message:

The browser timezone is not configured

Resolving the problem

Upgrade to or a later fixpack.

Document information

More support for: FileNet P8 Platform

Software version: 1.1

Operating system(s): Windows

Software edition: All Editions

Reference #: 1448467

Modified date: 13 February 2013