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8.5.3 newmail popup feature requires 8.5.3 mail template for optimal function

Technote (troubleshooting)


Problem

If running with the new-in-8.5.3 newmail popup (which is enabled by enabling "Display a popup alert" in File - Preferences - Mail - Sending and Receiving), a change made to the 8.5.3 mail template will prevent saved docs from triggering newmail. Note that if you run with a pre-8.5.3 mail template, newly saved mail docs (whether replies, drafts, etc.) will trigger and be included in the newmail popup.

Resolving the problem

Use 8.5.3 mail template.

Document information

More support for: IBM Notes
Mail

Software version: 8.5.3

Operating system(s): Linux, Windows, iOS

Reference #: 1447014

Modified date: 10 June 2015