ISA Lite Collectors Available for Maximo and Related Products

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Abstract

IBM Support Assistant (ISA) Lite tools are available for many IBM Maximo related products. ISA Lite simplifies the collection of critical data for use when opening a PMR.

Content

When a PMR is opened certain critical information is required to help in the discovery process. We recognize that the collection of this information can be resource and time consuming so we have developed tools to help.
The ISA Lite collectors are an extension of the ISA desktop toolkit that IBM provides for free to help you resolve problems. ISA Lite collectors are only a few megabytes in size and are completely self contained so you can run them in any environment or on any server where the information we need resides. To use them, all you need to do is download them and follow the readme instructions.

NOTE: You may need to run a collector on multiple servers to collect information relevant to your issue.

Collectors are currently available for the following Maximo based functionality:




1) Go to the following IBM download link:

http://www.ibm.com/software/support/isa/download.html

2) Select Tivoli from the "brand" drop down box



3) Select your product from the "product" drop down box



4) Click the "Download" link


Cross reference information
Segment Product Component Platform Version Edition
Systems and Asset Management Tivoli Asset Management
Systems and Asset Management Tivoli Asset Management for IT
Systems and Asset Management IBM Maximo for Nuclear Power
Systems and Asset Management IBM Maximo for Oil and Gas
Systems and Asset Management IBM Maximo Asset Configuration Manager
Systems and Asset Management IBM Maximo for Transportation
Systems and Asset Management IBM Maximo for Utilities
Systems and Asset Management IBM Maximo Adapter for Primavera

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Document information


More support for:

IBM Maximo Asset Management

Software version:

7.1, 7.1.1, 7.1.2, 7.2, 7.2.1, 7.5

Operating system(s):

AIX, HP-UX, Linux, Solaris, Windows

Reference #:

1445401

Modified date:

2010-08-30

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