Unable to setMaxRetry when testing the Database connection

Technote (troubleshooting)


Problem(Abstract)

This technote explains to how fix the following Engine error, "Unable to setMaxRetry" when testing the Database connection during the installation of IBM Rational Build Forge.

Symptom

You will see the following error when testing the Database connection during an install.



"Engine [ERROR]:: Unable to setMaxRetry
Died at TestDB.pl line 238"


Cause

The user set to access the Database does not have the proper permissions to the Database.

Resolving the problem

Grant "All" to the user. This will provide the user with the correct access needed to install and configure the Database.

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Document information


More support for:

Rational Build Forge
Engine: Installation

Software version:

7.1.1.3, 7.1.1.4

Operating system(s):

AIX, HP-UX, Linux, Solaris, Windows

Reference #:

1444762

Modified date:

2010-09-28

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