IBM Support

Profile upgrade fails for Business Space in a non-clustered network deployment environment

Troubleshooting


Problem

This problem is relevant for network deployment environments that are not using clusters. When the deployment manager profile and the node profile (where Business Space is deployed) are created from separate WebSphere Application Server installations, the upgrade of the node profile will fail during the Business Space upgrade.

Symptom

The following message will be logged in the profile upgrade logs:

Error calling
'/opt/IBM/ProcServer70/BusinessSpace/scripts/upgradeBSpaceProfile.py':
 'com.ibm.ws.scripting.ScriptingException:
com.ibm.mm.utils.configservice.MashupsConfigException:
com.ibm.mm.utils.configservice.MashupsConfigException: Parameter propertyDirectoryName must be a directory\n'.

Cause

The profile upgrade expects to find the Business Space configuration folders under the node profile, but these folders are not present.

Resolving The Problem

  1. Ensure all JVMs associated with this node are stopped including node agents and servers.
  2. Go to the machine where the node profile which is failing to upgrade is created, and navigate to <profile_home>/<profile_name>/BusinessSpace/<node_name>/<server_name>.
  3. Rename the mm.runtime.prof directory to mm.runtime.prof.bak.
  4. Go to the machine where the deployment manager profile is created, and navigate to
    <profile_home>/<dmgr_profile_name>/BusinessSpace/<node_name>/<server_name>.
  5. Copy the mm.runtime.prof directory from the machine and location in step 4 to the machine and location in step 2.
  6. Follow the instructions to recover from the profile update errors as directed in the product Fix Pack upgrade instructions. These instructions should be similar to the following:
    On Windows:
    bin\ws_ant.bat -f util\BPMProfileUpgrade.ant -profileName <profileName> -Dupgrade=true

    On UNIX and Linux:
    bin/ws_ant.sh -f util/BPMProfileUpgrade.ant -profileName <profileName> -Dupgrade=true

    where <profileName> is the name of the node profile that had update errors.

[{"Product":{"code":"SSSRR3","label":"WebSphere Business Monitor"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"Business Space","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"7.0.0.2","Edition":"","Line of Business":{"code":"LOB36","label":"IBM Automation"}},{"Product":{"code":"SSCP4Q","label":"WebSphere Business Compass"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"Business Space","Platform":[{"code":"PF016","label":"Linux"},{"code":"PF033","label":"Windows"},{"code":"","label":"Linux zSeries"}],"Version":"7.0.0.2","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}},{"Product":{"code":"SSTNLG","label":"WebSphere Business Events"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"},{"code":"PF035","label":"z\/OS"}],"Version":"7.0.1;7.0","Edition":"","Line of Business":{"code":"LOB36","label":"IBM Automation"}},{"Product":{"code":"SS7J6S","label":"WebSphere Enterprise Service Bus"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"Business space","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"","label":"Linux iSeries"},{"code":"","label":"Linux zSeries"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"},{"code":"PF035","label":"z\/OS"}],"Version":"7.0.0.2","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}},{"Product":{"code":"SSQH9M","label":"WebSphere Process Server"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"Business Space","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"},{"code":"PF035","label":"z\/OS"},{"code":"","label":"Linux zSeries"}],"Version":"7.0.0.2","Edition":"","Line of Business":{"code":"LOB36","label":"IBM Automation"}},{"Product":{"code":"SSWLGF","label":"WebSphere Service Registry and Repository"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"Business Space","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"","label":"Linux pSeries"},{"code":"","label":"Linux zSeries"},{"code":"","label":"Linux\/x86"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"7.0.0.2","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}},{"Product":{"code":"SSTHRT","label":"IBM Case Foundation"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"ECM Widgets","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"},{"code":"PF016","label":"Linux"}],"Version":"4.5.2","Edition":"","Line of Business":{"code":"LOB36","label":"IBM Automation"}}]

Document Information

Modified date:
15 June 2018

UID

swg21444346