IBM Support

IBM FileNet IDM Web Services unable to display document

Troubleshooting


Problem

IBM FileNet IDM Web Services unable to display document. Unable to display document Error retrieving page 1 500 Internal Server Error

Cause

FnRend.dll missing required permission.

Resolving The Problem

  • Add permission to \FileNet\IDM\ with right click on folder --> Property --> Security and set Everyone = Full Control
  • Add \FileNet\IDM\FnRend.dll with right click on file --> Property --> Security and set Everyone = Full Control

For more information see Windows registry and folder security settings for IBM FileNet IDM Web Services.

http://www.ibm.com/support/docview.wss?uid=swg21275023

[{"Product":{"code":"SS5USE","label":"IBM FileNet Web Services"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"WEB Services","Platform":[{"code":"PF033","label":"Windows"}],"Version":"4.0.0;3.3;4.0;4.0.1;4.0.2;3.2;3.1","Edition":"All Editions","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
21 January 2022

UID

swg21443716