IBM Support

DSMUPGRD EXTRACTDB gives ANR0000W error

Troubleshooting


Problem

Running the DSMUPGRD EXTRACTDB process to extract a V5 database may produce the following error : []ANR0000W Message repository for language AMENG does not match program level[]

Cause

Tivoli Storage Manager server environment variable DSMSERV_DIR was not correctly set for the upgrade utility.

Diagnosing The Problem

The DSMUPGRD EXTRACTDB process shows the following errors :

ANR0000W Message repository for language AMENG does not match program level.
ANR0000I Message repository's compile date: Wed May 12 02:27:00 2010
ANR0000I Program's message timestamp: Mon Mar 15 12:28:04 2010
....
ANR4726I The ICC support module has been loaded.
ANR0990I Server restart-recovery in progress.
ANR0200I Recovery log assigned capacity is 11260 megabytes.
ANR0201I Database assigned capacity is 76800 megabytes.
ANR0306I Recovery log volume mount in progress.
ANR0353I Recovery log analysis pass in progress.
ANR0354I Recovery log redo pass in progress.
ANR0355I Recovery log undo pass in progress.
ANR0352I Transaction recovery complete.
...
ANR4726I The NAS-NDMP support module has been loaded.
ANR8200I TCP/IP Version 4 driver ready for connection with clients on port
1500.
ANR4029I EXTRACTDB: Database checkpoint started.
ANR4030I EXTRACTDB: Database checkpoint completed.
...
ANR0000E Message 1392 expected 3 arguments while server provided 6 for
language AMENG.
<< Message number 1392 not available for language AMENG >>

Resolving The Problem

Perform the following steps to resolve the issue.

  1. Login as root.
  2. cd /path_to_v5_directory
  3. Run the command to set the DSMSERV_DIR environment variable:
    AIX: export DSMSERV_DIR=/usr/tivoli/tsm/upgrade/bin
    Linux, HP-UX, or Solaris: export DSMSERV_DIR=/opt/tivoli/tsm/upgrade/bin
    Note: For C Shell, run the command, setenv DSMSERV_DIR
  4. Re-run the database extract process.

[{"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Component":"Server","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"}],"Version":"All Supported Versions","Edition":"","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
17 June 2018

UID

swg21443606