IBM Support

Rendering IBM ECM FileNet P8 eForms to PDF from IBM ECM FileNet Workplace or IBM ECM FileNet XT causes Arabic characters to appear misaligned

Technote (troubleshooting)


Viewing an eForm ITX file with Arabic text in Workplace or XT, the text appears aligned correctly. After rendering the P8 eForm in Workplace or XT to PDF, it will display misaligned Arabic characters.


Arabic text appears misaligned when rendering P8 eForm in Workplace to PDF file.


The fault lies with the version of iText library version 1.5.2 shipped with the eForms patch

Resolving the problem

Install P8 eForms patch, or higher, which includes iText-2.1.0 libraries.

Document information

More support for: FileNet eForms
Eforms for P8

Software version: 4.0.2

Operating system(s): Windows

Software edition: All Editions

Reference #: 1440241

Modified date: 21 February 2014